We empower global e-commerce brands startups, and companies seeking to enhance the end-to-end shopping experience through new technologies. Our expertise lies in implementing both off-the-shelf and bespoke retail software, empowering clients to stand out in this dynamic market. With a dedicated focus on handling complex projects, our team adeptly addresses performance challenges, optimizes system responsiveness, and greatly enhances user experience through meticulous monitoring implementation.
Integrate Carrier APIs
Our client is a global fashion jewellery company headquartered in New York and founded in 2001. Through their NesJet internal web-based application they have services such as packing orders, generating shipping labels, and integrating with carriers.
However, their challenge was to integrate all internal systems into one application to automate their delivery process.
We suggested incorporating the company's system by implementing an API integration with local and global career services. This was achieved trough:
- Improving the internal web-based application
- Streamlining order packaging processes
- Automating the generation of shipping labels
- Integrating with a shipping engine
- Enabling seamless label printing
- Optimised costs for the delivery process
- Integrated systems - all internal systems of delivery into one application automated
- Automated delivery process of the products, improving efficiency and reducing manual errors
- Enhanced employee experience - easing up the work of employees in the delivery process
- Improved customer service
This was a really successful experience with PitechPlus. We met every deadline we set and exceeded expectations across the board. The tool that we created is going to save us in the long run and is really fast, functional, and flexible! It was really easy working with the team throughout the process so there would be no miscommunication.
We talked daily about exactly the way that I wanted certain things implemented and they would constantly offer good options as alternative to my actual request. Having knowledgeable team members to bounce ideas off allowed us to get the most out of the application we developed.
I would definitely recommend working with Pitech.
VICE PRESIDENT OF OPERATIONS
Driving Retail Success through innovating tools
Our client is a global sport ware and athletic footware brand. Their aim was to:
- Optimize agents work loud and increase end client satisfaction
- Increase response time for delivery purpose
- Grow sales quote with a recommendation system
- Expand knowledge with a message and acknowledgment system
We developed tools to deal with the challenge:
2. Similarity tool, a system that allows agents to recommend other products similar to the one that the client order
3. Broadcasting tool, an internal one-way communication system that lets agents know the latest information
Online luxury shop for children
We assessed the feasibility of expanding the existing application but determined it wasn't justified due to complexity. Instead, we rewrote the client's application using the latest technologies and incorporating dedicated microservices for improved efficiency.
We revamped the e-commerce platform, introduced features like 'Shop the Look' and Algolia (a dedicated software for search engines used to filter products based on brand, color and size). Other features and functionalities implemented: a tool for pricing automation that can sort products by the brand's purchase price, Content Management System to manage all the product details, ‘Shop the look’ functionality based on website photos and product recommendations.
- Our new software solution helped our client turn its previous online fashion platform into a fast, scalable, integrated and more user-friendly interface
- Scalable for a larger number of users accessing the platform
- 180+ luxury brands featured on the platform
- 250K + monthly visitors