PitechPlus @ IT Days 2023

At IT Days (7-8 November 2023), Adrian Caliman, Solution Architect, presented the way Large Language Models (LLMs) like OpenAI's GPT can transform technical support and customer service.


At IT Days (7-8 November 2023), Adrian Caliman, Solution Architect, presented the way Large Language Models (LLMs) like OpenAI's GPT can transform technical support and customer service. His focus was on tailoring chatbot responses for specific markets through prompt engineering and leveraging semantic similarity. 

With his enthusiasm for AI and extensive hands-on expertise in the field, Adrian shared pivotal insights on enhancing AI conversations. 

What was offered:  

  • Concise overview explaining Large Language Models 
  • Comprehensive presentation detailing knowledge-enhanced LLMs 
  • Discussion covering challenges and significant takeaways  

Bonus: Valuable time spent with industry experts, exchanging revolutionary ideas. 

Watch the video below:

 

 

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